Terms of service

These terms apply to purchases from MoldForge Products Ltd and use of our online store. We are based in North Saanich, British Columbia, Canada. In these terms, “we,” “us” and “our” mean MoldForge Products Ltd.

Our products

We aim to describe our products accurately, including their intended uses and available sizes. Please read the product description, label and safety instructions before ordering or using a product. If something is unclear, contact us at info@moldforge.ca.

Prices and charges

Our prices are in Canadian dollars (CAD). Applicable taxes and shipping charges are disclosed before your order is finalized. Shipping is quoted separately based on your delivery location and order volume, and we provide the quote for your approval.

Orders and acceptance

Please provide accurate contact, billing and delivery information when placing an order. An order request is not accepted until we confirm it, including your approval of the shipping quote. If a product is unavailable or we find an error in a description or price, we’ll contact you before finalizing the order so you can decide whether to proceed.

Shipping and refunds

Our Shipping policy explains our shipping arrangements and typical dispatch timing. Our Refund policy explains our money-back guarantee and how to request a refund.

Using our website and products

Please use our website lawfully and follow the product label and safety instructions. Do not use our website to submit false information or interfere with its operation.

Limitation of liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from use of our website or products. This does not exclude or limit liability that cannot lawfully be excluded or limited, or reduce your rights under applicable consumer protection law or our money-back guarantee.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Any mandatory consumer protections that apply to you remain in effect.

MoldForge Products Ltd
North Saanich, BC, Canada
info@moldforge.ca
1-855-638-8101